General Terms and Conditions of Sale and Supply

1. The indicated deadlines for delivery and execution of the works are approximate only and do not entitle the customer to compensation.

2. For any delivery and/or execution of work by our company, only our terms and conditions of sale apply.

3. Complaints must be sent by registered letter no later than 8 days after the invoice date, except as otherwise stipulated by law.

4. All invoices are payable on the due date, being the invoice date, unless otherwise stated on the front of the invoice. Acceptance of bills of exchange shall not be considered as final payment; discounting costs are always borne by the client. In case of late payment, 1.25% per month or part thereof, i.e., 15% per year, will be charged.

5. If payment is not received within 15 days after the due date, and in accordance with Article 1152 of the Belgian Civil Code, the defaulting party shall, without notice, owe the other party compensation amounting to 15% of the outstanding invoice total, with a minimum of €25 and a maximum of €3,715. This compensation is in addition to legal costs and default interest.

6. In the event of disputes, only the courts of Dendermonde, Ghent, or Antwerp shall be competent, at the discretion of the party initiating the legal action.

7. If a vehicle is rented by the customer, with or without a driver, charges apply from the moment the vehicle leaves Melsele until its return.

8. If the customer chooses to be billed per tonne, a minimum of 25 tonnes will always be charged, regardless of actual weight.